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Flower Delivery Information

If you order by 3:00 pm in the recipient's time zone, we can deliver the flowers the same day Monday through Friday.  For same day service on the weekend please order by 1pm Saturday and 11am Sunday. When orders are received after 3:00 pm, we will try our best to get your order prepared, but if  we cannot, we will call you ASAP.

Specific Times

We are unable to guarantee delivery at a specific time, but we are normally able to deliver 
within a time frame of a few hours. Please include your requested time frame in the special
instruction box when ordering.  Our normal delivery times are 9am-5pm daily for orders
going to a business, 6pm for orders to a residence, hotel, or hospital, and 2pm for orders 
going to a high school.

During major holidays such as Valentine's Day and Mother's Day our florists operate extended hours and delivery times are 8am-8pm.

Shipped Products Delivered on a Specific Day

If you prefer your order delivered on a specific date, when ordering, please select the delivery date with the word "ON" preceding it; if you prefer your order delivered BY a specific date, and if the following option is available, please select the delivery date with the word "by Friday" preceding it. Javier Flowers is not responsible for orders delivered early by Fed Ex.

Saturday Delivery to Alaska and Hawaii
Only florist delivered products are available for delivery on Saturdays to Alaska and Hawaii, shipped products are not available.

Funerals

These orders are our very highest priority. If you have ordered too late to make the funeral service we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family.  If you do not know the zip code or exact address of the funeral home we will look it up for you.  We normally contact the funeral home anyway to verify the time of the viewing and make arrangements for the flower delivery.
If you have selected a delivery date that is before the actual viewing we will delivery to the viewing per the funeral home instructions.

High Schools

High schools do not accept deliveries for students. Please send teacher's gifts to the high 
school and any student orders to their residence.  Orders to high schools should be placed
early because they usually must be received by 2pm.

Mother's Day Holiday Delivery Policy

Deliveries are available in most cities on Saturday and Sunday in the USA. If we are
unable to make your Sunday delivery and time permits, we will deliver the gift on
Saturday. If both Saturday and Sunday are not available in the recipient area, then
we will deliver on Monday. Thank you.

Sunday Delivery

Deliveries are available in most cities on Sundays in the USA if ordered by 11am in the
recipient time zone.
If we are unable to make your Sunday delivery and time permits we will deliver the gift on
Saturday. If it is too late to deliver on Saturday and Sunday is not available then we will call
and email you as soon as possible and put your order on hold.. (Normal call times are
about 2 hours on Sundays).

PO Boxes

We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.

Rural Routes and Remote Locations

We occasionally have trouble delivering to some rural routes and will contact you if service is unavailable. In some cases, delivery to such rural areas is available for an additional fee; we will contact you if such a situation arises.

If no one is home

Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.

For florist delivered products the shipping and service fee shown is a service fee and typically starts at $8.99. The actual price will be shown in the pull down window depending on the item, state, and delivery date when ordering.

Incorrect Addresses

If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. Just Flowers is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

Canceling an Order

Florist Delivered :
We are unable to cancel orders for florist delivered products that have already been sent out for delivery or have already been delivered. To cancel an order that has not been processed please call 760-805-5297.

Shipped Products:
We are unable to cancel orders for shipped products that have already shipped out. To cancel an order that has not been processed please call 760-591-0271.

If a gift basket is cancelled that has already been shipped to the recipient, the customer must return the basket and pay the shipping costs to return the item to the vendor.

Pricing:

Prices shown below product images do not include our shipping and service fees, but may include a handling fee on florist delivered items.

For products that are shipped you may have 2 options such as "by" that date or "on" that day. Typically "by" represents ground delivery and your item could arrive earlier than that date.

Shown prices for florist delivered products may include a handling fee depending on the product, seasonal availability, market conditions, and delivery area. When applicable, this fee will be shown on the order preview page for the florist delivered items.

Prices below the small image are the base price for the item. Many products are available in Regular, Deluxe, and Premium sizes that you can upgrade to.

Pricing for Holidays:

Some items increase in price around major holidays. If the price increases for the holiday you will notice the change when you choose a date that is near a major flower holiday. If the price does not go up then the item does not increase in price for the holidays.

Card Messages:

The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.

Recipient May Be Contacted

In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.

Request To Leave Item at Door

The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. javierflowers.com cannot be held responsible for missing or faulty product due to this special request.